Last Updated on November 01, 2022
1. Intro
As PLOVER we are a technology company that designs and develops mobile games. With this Privacy Policy, we aim to transparently explain how and why we gather, store, share and use your personal data in a manner consistent with the laws of the countries in which we do business. Your privacy and the security of your personal data is, and will always be, enormously important to us. Where this Policy refers to "personal data" it is referring to any information that relates to an identified or identifiable living individual. This Privacy Policy applies to websites, mobile applications of PLOVER and any other online or offline services provided by PLOVER. In this Privacy Policy we refer to our games, websites and other services collectively as our "Services". Under this Privacy Policy, your personal data shall be processed in order to provide the Services once you download our mobile application, access and/or play our games, or interact with our websites or other Services. If you have any other concerns about providing data to us or it being used as described in this Privacy Policy you should not use our games or other Services. This Privacy Policy is intended to meet requirements globally, including those in North America, Europe, Turkey, Asia-Pacific countries and other jurisdictions.2. How We Collect Your Personal Data
We may collect personal data directly from you or other third-party companies who have obtained your consent or have another legal right to share such personal with us (including advertising platforms and partners and data aggregators who have obtained). This may include attributes about you and your interests, as well as other games and services you use. We will use your personal data as described in this Privacy Policy.2.1 Personal Data Collected Directly from You
PLOVER processes your personal data in order to provide the Services by downloading, accessing and/or playing our games or using our other Services. Most of this data comes directly from you or your device, such as your unique device ID (persistent/non-persistent), your device operating system, version, model, CPU, amount of RAM and disk space, hardware type, Identifier For Advertising (IDFA), advertising ID, the version of your operating system ("OS"), your device name, game center ID, your IP, Photos or videos, audio data, game content, customer support, other user-generated content, user ID, purchase history, product interactions, crash data, performance data, and other diagnostic data. We use this data to provide our games and Services to you, including for the purposes of optimization, customizing and in-game offers and verifying purchases. We may also use it for the other purposes set out in this Privacy Policy. Depending on which of our Services you interact with we may collect and process the following types of information: - details about how you use and interact with our games, advertising and other Services (for example, information about how and when you play our games or visit our website(s), what device you use to access our games and Services or details regarding profile visits; - your interactions with us on our social media channels. If you choose not to create a PLOVER profile by connecting your Facebook account, the personal data that we collect when you play our games will be anonymous, but we will collect device level identifiers and other information associated with those identifiers including: - the type of device(s) you are using to play our games or access our Services, identifiers such as IP address, device identifiers, ad identifiers, a PLOVER- player ID, and the country or region that you are playing in; and how you play our games and interact with our websites (such as level start, level end, session start, booster use, spending, rewards, your progress through the games, session time and duration, number of attempts at each level and purchases made). - Providing and optimizing our Services We use your personal data to enable us to provide our websites, advertising and other Services to you and to optimize all of them so that we can make them the best they can be for you and all our players. This will include use and analysis of aggregated data to make sure that our websites work properly on all devices and are as enjoyable as they can be for all our players. - Customer Services We use your personal data, including data that you provide directly to us in communications, to provide you with support through our customer service channels when you need it. We may also use it to contact you, for example as part of customer service or to send you updates about our games and Services. Finally, we will use your data to manage your account and relationship with us and improve your experience when you use our Services. - User Reviews From time to time, you may share your comments about our games and provide certain information that may include personal data. All personal data collected from your participation in such reviews is provided by you voluntarily. We may use such personal data to improve our products, websites and/or Services and in any manner consistent with the policies provided herein. - Chat Some of our Services include chat functionality. Users of our chat service(s) can send messages to other players. Your messages may be used and stored by us: (a) to convey your messages; and (b) to enable you and your recipients to view your message history (although please note that after 3 months from the last action, your in-game chat messages will no longer be accessible). We reserve the right to review the content of your messages, including by using automatic filters, to ensure that you are complying with our terms of service and we also reserve the right to prevent your use of our chat service(s) or to block the sending of any message for any reason. - Analytics and Research We use analytics tools, which may include third party analytics tools, to collect information about how you play our games or use our Services. Those tools may use cookies or other similar tracking technologies. We may use your data to carry out research, surveys. - Cheating, Crime and Fraud Prevention We may use personal data that we hold to prevent cheating, crime or fraud. We may also need to pass your information to fraud prevention agencies and other organizations involved in crime and fraud prevention, such as the police. - Legal Uses We may use your data as required or permitted by any applicable law.2.2 Personal Data Collected from Third Parties
As mentioned above, most of the information that we collect about you comes directly from you when you play our games, or interact with our Websites, advertising or other Services. However, when you allow third party companies to access to your personal data (e.g., downloading our mobile applications through App Store, Google Store and linking your Facebook account to mobile applications), we also collect information from such third parties. - Connection of Google/Facebook Account When you log in to your PLOVER profile using your Facebook account details, we will receive some of your Facebook account information. If you choose to play our games online, your basic Facebook account information will automatically be associated with your PLOVER profile. Exactly what information we receive is Facebook ID, profile picture and your name. If you do this, you will be able to use your account to log in on multiple devices and synchronize progress across those devices. Where available, you will also be able to see which of your friends are playing the same game and their progress through the games (and they will be able to see you and your progress), or access other functionality we make available in our games and other Services, such as inviting friends to play. We will also collect the email account associated with your Facebook account and the name and avatar of those of your Facebook friends that are already playing our games. You can choose not to allow us to access your email address in the Facebook dialog box the first time at which you associate your Facebook account with your PLOVER profile. Logging in with Facebook will not allow us to post anything to your page without your permission and we will not receive any information about your Facebook friends who do not play our game. If you do not wish your Facebook friends to be able to see you and your progression in our game, you can prevent this by disconnecting from Facebook from our game and updating your app permissions from within your Facebook settings. We would recommend that you read Facebook’s Privacy Policy (https://www.facebook.com/privacy/explanation) and review your privacy settings from time to time to make sure that you understand fully how your Facebook data is shared. - Installation of our Mobile Applications via App Store and Google Store When you install or purchase items related to our mobile apps (such as those you can purchase/download via App Store or Google Store), PLOVER does not have access to your credit card or bank account data. However, third party payment processors stated above may share non-financial information with us related to your purchases, like the items purchased to fulfill your order. The personal data received from the third-party companies will depend on privacy settings on relevant third-party applications.3. Purposes for Processing of Your Personal Data
We collect and use your personal data for the following purposes: - to enable us to provide our games, to ensure that your purchases are activated in the games, and to provide you with player support if you need it; - to enable us to optimize our games for you and for the device that you are using, as well as to deliver customized in game events, offers and promotions; - to operate, improve and optimize our games and other Services; - to personalize our Services, understand our users and their preferences to enhance user experience and enjoyment using our Services and improve our users’ experience; - to provide access to certain areas, functionalities and features of our Services; - to notify you about in-game updates, new products or promotional offers; - to send related information, including confirmations, technical notices, updates, and security alerts and support and administrative messages; - to enable players to communicate with each other in games or on our social media accounts; - to respond to your comments and inquiries and provide customer support services; - to prevent potentially prohibited or illegal activities and protect of our players; - to measure interest in our Services; - to ensure internal quality control; - to contact you as a part of our recruitment processes; and as otherwise expressly set out in this Privacy Policy or as required by law.4. Your Rights
You have certain rights in connection with your personal data and how we handle it. You can exercise these rights at any time by contacting us via any of the methods set out in the Contact Us section below. Those rights include: - Access to personal data: You have the right to access your personal data that PLOVER is using. - Correction or deletion of personal data: You have the right to ask PLOVER to correct or complete your personal data if it is wrong or incomplete by sending an e-mail to cs@okeysohbetplay.com You may also have the right to ask PLOVER to delete your personal data, when certain conditions apply by sending an e-mail to cs@okeysohbetplay.com - Account deactivation: Should you wish to completely deactivate your account include disassociating your Facebook account from our mobile games and deleting our games from your mobile devices. Please note that if you completely deactivate your account all your progress in our games and any unspent virtual items will be lost and we may not be able to restore them in the future. - Restriction on processing of personal data: You may have the right to ask PLOVER to restrict the use of your personal data, when certain conditions apply. - Object to processing of personal data: You may have the right to object to the use of your personal data by PLOVER, when certain conditions apply. - Portability of personal data: You may have the right to receive your personal data in a structured and commonly used format so you can use this data with another company, when certain conditions apply. - Right to opt-out (California, USA): California residents have the right to opt out of the sale of personal data, which is defined in a way that may include the transfer of data to third parties to personalize ads for you. If you opt out of the ‘sale’ of your data, we will not sell your data, including to our advertising partners, but you may still see ads in the game and some of our partners may deliver ads to you, based on information they hold on you. There are other ways in which you can control the personal data that we collect about you. For instance, you could disconnect your Facebook or other social network account from our games, or delete our games from your mobile device. You could also reset your mobile advertising identifier or limit ad tracking altogether using the settings in your phone. We may occasionally send you push notifications through our mobile applications with game updates, high scores and other notices that may be of interest to you. You may at any time opt out from receiving these types of communications by changing the settings on your mobile device.5. Children
You must be over 17 years old to play our games and use our Services. We do not collect personal data from anyone under 17 years old person knowingly and willfully. However if the Services are used by such person in contradiction to this Privacy Policy, we may collect personal data from such person. If you believe that we might have any information from or about a child under 17 years old, please Contact Us.6. Disclosure of Your Personal Data
We may share your information as described in this Privacy Policy (to provide the Services with our Third-party service providers; to comply with legal obligations; to protect and defend our rights and property) withing the scope of our Services described in this Privacy Policy. - Service Providers. We may share your personal data with our service providers. The types of service providers (data processors) to whom we entrust include companies that provides (i) provision IT and related services; (ii) provision of information and services you have requested; (iii) customer service activities; (iv) analytics and search engine activities that assist us in the improvement and optimization of the Services; and (v) any supporting activities in connection with our Services. PLOVER has executed appropriate contracts with the service providers that prohibit them from using or sharing personal data except as necessary to perform the contracted services on our behalf or to comply with applicable legal requirements. - Disclosures to Protect Rights of Us, You or Others (e.g., as Required by Law and Similar Disclosures). We may access, preserve, and disclose your personal data, other account information and content if we believe doing so is required or appropriate: (i) to comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) to respond to your requests; (iii) to protect yours, ours or others’ rights, property or safety; (iv) to enforce PLOVER’ policies or contracts; (v) to collect amounts owed to PLOVER; (vi) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (vii) if we, in good faith, believe that disclosure is otherwise necessary or advisable. In addition, from time to time, server logs may be reviewed for security purposes (e.g., to detect unauthorized activity on the Services). In such cases, server log data containing IP addresses may be shared with law enforcement bodies, so they may identify users in connection with their investigation of the unauthorized activities.7. Sale of Assets and Change of Control.
If there is a sale of the assets of PLOVER or corporate restructuring, or as a result of a change of control in shareholding structure of PLOVER, or in preparation of any of these events. Any third party to which PLOVER transfers of sells PLOVER’ assets will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy.8. International Transfer
All personal data collected or stored by PLOVER may be stored anywhere in the world, including, but not limited to, in Republic of Turkey, the United States, the European Union, in the cloud, on our servers and on the servers of our service providers. When we transfer your personal data internationally, we will take reasonable steps to ensure that it is treated securely, lawfully and in the manner, we describe here. Please note that laws vary from jurisdiction to jurisdiction, so the privacy laws applicable to the places where your personal is transferred to or stored, used or processed in may be different from the privacy laws applicable to the place where you are resident. By providing your personal data to us, you consent to the storage of your personal data in above-mentioned locations. If you are using our Services from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personal data to Turkey and the United States and to processing of your data globally. By choosing to visit the Website, utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of Republic of Turkey and the adjudication of any disputes arising in connection with PLOVER or the Website will be in accordance with the terms of Terms of Service.9. Security
The personal data that you provide to PLOVER is stored on servers that are located in secured facilities and protected by protocols and procedures designed to ensure industry-standard security of such data such as firewalls and data encryption. However, no server, computer or communications network or system or data transmission over the internet can be guaranteed to be 100% secure. As a result, while PLOVER strives to protect your personal data, PLOVER cannot ensure or warrant the security of any personal data you transmit to PLOVER or through the Services. By using the Services or providing personal data to us, you agree that we may communicate with you electronically regarding security privacy, and administrative issues related to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services or sending an e-mail to you.10. Legal Bases (for European Economic Area users)
If you are an individual in the European Economic Area (EEA), we collect and process personal data about you only where we have legal bases for doing so under applicable EU laws. The legal bases which we rely upon are the following: - Contractual Necessity.This covers data used by us in order to provide you with Services that you have requested - and that we have agreed - to provide to you, such as our games, customer services, chat functionality and third-party social network connectivity; - Legal Obligation.This covers data used by us to comply with a legal obligation, such as to maintain records relating to tax or to respond to a valid legal request for certain data; - Legitimate Interests.This covers data used by us for purposes that are not harmful to your privacy and can be reasonably expected within the context of your use of our Services, such as marketing, advertising, analytics, research and optimization of our games and other Services; and - This is used as a legal basis in the following contexts: the collection of data stored on your device by us and our advertising partners, including device information, ad identifiers, IP address, country and region. You consent to this collection when you agree to install our game and you can withdraw your consent to this by uninstalling our games. In this Privacy Policy we have explained how you can opt out of certain types of processing that we undertake and where any processing is based on your consent, you can withdraw that consent at any time in the ways described in this Privacy Policy. Nonetheless, if you play our game we will still collect some personal data about you and process it as otherwise described in this Privacy Policy. If you do not wish us to collect any personal data about you at all, you should cease playing our games and stop using our Services.11. Retention
We retain your data for as long as your account is active or as needed to provide you the Service. Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time and we will post the updated Privacy Policy on this page. Any new policy will be effective from the date it is published by us.13. Contact Us
To communicate with us and/or use your rights specified under this Privacy Policy please contact us at: cs@okeysohbetplay.com